SMS Privacy Terms and Conditions

Last Updated: September 11, 2026

By using our website, you agree to the terms outlined in this policy. For detailed information regarding our messaging frequency, message and data rates, and instructions on how to opt-out or receive assistance, please review our linked Terms & Conditions.

Information We Collect

We collect information you provide directly to us, which may include:

• Contact information such as your name, email address, and mobile phone number.
• Service details including pickup and drop-off locations, timing, and medical transport preferences.
• Interaction data including your preferences and responses when you opt into our communication programs.

How We Use Your Information

We use your information to deliver, maintain, and improve our services, including:

• Scheduling, coordinating, and managing your medical transportation.
• Verifying your identity and ensuring safe service delivery.

SMS and Mobile Messaging Privacy

We value your privacy regarding our mobile messaging program.

• Consent: We only send automated text messages to mobile numbers that have explicitly opted in to receive them.
• Data Sharing: We do not sell, rent, or share your mobile number or SMS consent data with third parties or affiliates for their marketing purposes. Your mobile information is kept strictly confidential and used solely to provide the services described in our Terms & Conditions.
• No-Sharing Commitment: We will not share, sell, rent, or lease your text messaging originator opt-in data or consent status with any third party, platform provider, affiliate, or partner for any purpose, including promotional or marketing purposes.
• No Consent Exceptions: This restriction applies universally. We will not disclose or share your SMS opt-in data or mobile numbers with third parties even if you provide explicit consent or authorization to do so.

Data Security

We implement physical, technical, and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure.

Your Choices and Rights

• Opting Out of SMS: You can stop receiving text messages from us at any time by following the STOP instructions provided in our mobile messages and detailed in our Terms & Conditions.
• Access and Correction: You may request access to, correction of, or deletion of the personal information we hold about you by calling us directly.

Mobile Messaging Terms & Conditions

Effective Date: September 11, 2026

Please read these Terms & Conditions carefully. By opting into the mobile messaging program provided by SafeRide Medical Transport LLC, you agree to be bound by these rules. If you do not agree, you must opt out immediately.

Program Description & Purpose

When you provide your mobile phone number and opt into our communications, you consent to receive SMS and MMS text messages from SafeRide Medical Transport LLC. These messages are sent to provide:

• Ride Scheduling and Confirmations: Updates regarding requested transport bookings, scheduling adjustments, and dispatch timelines.
• Driver Status Updates: Transactional notifications when your medical transport driver is en route, delayed, or has arrived at your location.
• Customer Support Responses: Direct communications answering your inquiries regarding our medical transportation services.

Message Frequency

The number of text messages you receive will vary based on your specific transport scheduling and ride activity. Message frequency varies depending on your interactions and ride requests.

Cost and Carrier Disclosures

SafeRide Medical Transport LLC does not charge a fee to join or participate in our mobile messaging program. However, standard carrier charges apply. Message and data rates may apply from your wireless provider depending on your mobile plan.

How to Opt Out (STOP Instructions)

You can choose to stop receiving text messages from us at any time.

• To opt out, reply STOP directly to any text message received from us.
• You will receive a single, final automated message confirming that you have been unsubscribed from our system.
• After this confirmation, you will no longer receive text messages unless you explicitly opt back in.

How to Get Help

For support or answers to your questions, text the keyword HELP at any time. You can also contact our customer service department directly at 732 803-0331 or info@srmedicaltransport.com.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or Terms and Conditions, or your personal data, please contact us at:

SafeRide Medical Transport, LLC
7 Glenwood Avenue, East Orange, NJ 07017
Phone: 732-803-0331